AI Fluency for Small Businesses is a free intermediate course from Anthropic Academy, online. It ends with a free certificate. Anthropic Academy doesn't say how long it takes.
For small business owners and staff who want to use AI across customer, back-office, supply chain and leadership work. Hands-on practice in an AI chat tool makes it more practical than a lecture-style course, and the certificate is free. Anthropic pitches it at intermediate level and recommends AI Fluency: Framework & Foundations first, plus access to Claude.ai or a similar tool. Duration isn't stated. For a free start, try Work smarter with AI from Microsoft Learn.
What you'll learn
Teaches small business staff to use the 4D framework (delegation, description, discernment, diligence) across customer, back-office, supply chain and leadership work, with hands-on practice in an AI chat tool.